All repairs of our devices are handled by Reset Manufacturing Group. If you need to follow up on a current repair order or you have any questions or concerns about a device issue. Please contact Nick at 706-960-9387, or

If you need to mail in a repair, please mail the device and any relevant accessories (power cord, usb cable, etc) to:

Reset MFG

Repairs Attn: Nick

1200 Old 441 North

Clayton, GA 30525


Please include a letter with your device describing the issue you are experiencing and your contact information:

(name, email, phone number, and return address)

If your device is still under warranty you are only responsible for shipping costs to Reset MFG (Continental USA Only).

*** For International repairs under warranty, shipper is responsible for all shipping costs to and from ***

If your device is out of warranty, the repair team will contact you with the repair cost and return shipping fee.

If you need a repair cost estimate please contact the repairs team.

Reset MFG looks forward to helping you with all your repair needs.